Synchrony’s CareCredit Marks Nearly 20 Years with Hagyard Equine Medical Institute

Stamford, Conn. — Synchrony (NYSE: SYF), a leading consumer financial services company, on November 18 highlighted its nearly two-decade partnership with Hagyard Equine Medical Institute, the oldest and largest private equine veterinary practice in the world, as the institute marks its 150th anniversary. Since 2008, Synchrony’s CareCredit has partnered with Hagyard to support its legacy of innovation and leadership in equine veterinary care, expanding access for horse owners to essential care provided by Hagyard and the broader equine veterinary community.

Hagyard is dedicated to providing the highest level of care through its consistent development and adoption of advanced diagnostic and treatment modalities. This commitment is exemplified by pioneering imaging techniques like the full PET scan in partnership with Churchill Downs, offering a more efficient alternative to traditional methods for precise and timely diagnoses. Hagyard also accepts referrals from equine veterinarians nationwide, ensuring broad access to its innovative treatments for horses of all types.

CareCredit’s commitment to expanding access to care, through finance solutions that help clients manage the costs associated with advanced veterinary services, has directly contributed to improved client retention for Hagyard. Hagyard clients utilize the CareCredit health and wellness credit card for critical procedures like colic surgery and advanced imaging services, notably MRI, supporting horse owners in pursuing comprehensive care. This enhanced accessibility and broader range of options are particularly impactful in retaining clients during the transition from field care to in-clinic services for advanced diagnostics and emergency/critical care.

“Hagyard is incredibly proud of its 150-year history and dedication to innovation in the equine industry,” said Ken Ford, CEO, Hagyard Equine Medical Institute. “Our commitment to pushing the boundaries of veterinary medicine is deeply intertwined with the support of partners like CareCredit. Their financial solutions empower horse owners to access the cutting-edge treatments we offer, ensuring the best possible outcomes for their horses.”

Synchrony’s commitment to the equine industry extends beyond financing solutions, as it actively engages in research to inform horse owners about the true costs of care, highlighted in its Equine Lifetime of Care study. This research reveals that while many horse owners believe they are financially prepared, actual lifetime costs can significantly exceed expectations, particularly for unexpected veterinary needs such as colic or orthopedic injuries, which can range up to $10,000.

“At Synchrony, we are deeply committed to supporting innovation in the equine veterinary space,” said Boo Larsen, General Manager of Veterinary Industry, Synchrony. “Our partnership with Hagyard exemplifies this dedication, helping to enable horse owners to say ‘yes’ to innovative care. By providing flexible financing options, we empower veterinarians to deliver the highest quality of care and ensure horses receive the treatments they deserve.”

For more than 35 years, CareCredit has been a valuable financing option for all types of veterinary services, treatments, and diagnostics at locations in its network, giving animal caregivers peace of mind that they are ready to care for their animals throughout their lifetime. CareCredit is accepted at more than 27,000 veterinary practices and all public university veterinary schools in the U.S. For more information, please visit www.carecredit.com.

— Edited Press Release